Two companion analyses built off the brand campaign call — one measures how AI assistants recommend the category, the other measures what real users and patients say. Both benchmark Artera against the AI-native challengers: Assort Health, Transform9 and Sierra.
The same 16 questions, 117 days later, now across four AI assistants. The zero on "AI voice agent" wording is broken — but Assort Health owns that ground, and Artera's grip on "patient communication" has loosened.
Open the re-measurement →How often ChatGPT and Perplexity name Artera vs the AI-native voice-agent challengers across 32 buyer questions — plus search, trends, and the keyword openings for paid.
Open report →What real users, patients and forums say across G2, review sites and Reddit — and the patient-trust backlash against AI receptionists that reshapes who wins.
Open report →