42/INTEL ARTERA · WAVE 2 · OCT 2026

The new brand message is landing.

We re-ran June's measurement: the same 16 buyer questions, now across four AI assistants, plus search. Three things changed.

FINDING 1

Artera now shows up where it was invisible

"AI VOICE AGENT" QUESTIONS
0 → 8 answers

In June, 13 questions worded "AI voice agent" produced zero Artera mentions. All four assistants now name it, including for IVR replacement, call automation and 24/7 scheduling.

QUESTIONS WHERE ARTERA NEVER COMES UP
13 → 8 of 16

Fewer blind spots, and against a harder bar: in October all four assistants have to miss, not one.

FINDING 2

Asked "is Artera good?", the assistants changed the comparison set

JUNE

Luma, Klara, Solutionreach, Relatient, Memora

The legacy texting vendors. Artera was filed as a patient-messaging platform.

OCTOBER

Assort, Prosper, Hyro, Syllable, Retell

The AI companies. One assistant now says it outright: "Artera offers AI voice agents today, and it competes with AI-native healthcare companies."

This is the repositioning, read back by the machines that millions of buyers ask. It was the goal set in June and it happened in four months.

FINDING 3

New people are searching for Artera

Monthly Google searches from people discovering the brand. Both are up, and both are the searches someone makes when they're new to Artera.

SearchWho it isOct 2025Jun 2026Sep 2026Year
"what is artera"just heard the name170210320+88%
"artera health"looking for the company320320390+22%

The 8 questions Artera still never comes up for

  • Best AI voice agents for healthcare patient communication
  • Top AI phone agents for medical practices (inbound calls)
  • Best AI to cut patient call hold times & abandonment
  • Best AI for patient intake, triage & referral automation
  • Best AI to replace or augment a healthcare call center
  • AI voice agents that integrate with Epic / Athena / NextGen
  • Best HIPAA-compliant AI voice agent for patient calls
  • Best conversational AI for healthcare patient experience

EHR integration first — it's a real Artera advantage getting zero credit. The assistants build answers from vendor sites (artera.io is cited 7 times in 64 answers, behind several competitors), so published pages against these questions change what they say next quarter.